COVID-19 Information

COVID-19 Informed Consent:

All clients receiving counseling services in the office will be required to sign this form. Please read it in its entirety. This document contains important information about our decision (you, your counselor, and SWFL Counseling LLC) to resume in-person therapy in light of the COVID-19 public health crisis. Please read this carefully and let me know if you have any questions. When you sign this document, it will be an official agreement between you, your counselor, and SWFL Counseling.





COVID-19 Notice:

STOP! Please do not enter our office if you have:

  • A fever, cough, or any other COVID-related symptom.

  • Received a COVID test and are awaiting results.

  • Tested positive for COVID in the past 14 days.

  • Someone in your household has tested positive for COVID in the past 14 days.

  • Been exposed to COVID in the past 14 days.


Health & Safety is our #1 Priority


We truly appreciate your desire to attend your appointment, but respectfully and kindly ask that you do not enter our office unless you are completely healthy. There are other ways we can continue to help you while keeping everyone healthy.

Your therapist can not help you if he or she gets sick!


Please feel free to reschedule your appointment or utilize teletherapy during this season. Our cancellation policy is very flexible at this time. We sincerely thank you for your understanding and cooperation!

COVID-19 Procedure (effective 6/30/2021):

When you enter the office, please note:

  • You will only keep your in-person appointment if you are symptom free.

  • You agree to wash your hands or use an alcohol-based hand sanitizer upon entering the office.

  • You will adhere to the safe distancing precautions (6 feet) recommended by the CDC that we have set up in the therapy room.

  • You are NOT required to wear a mask during your sessions; however, if you feel more comfortable with you and/or your counselor utilizing a face covering, please ask.

  • If you are bringing your child, you will ensure that your child also follows all sanitization and safe distancing protocols.

  • If you or a resident in your home is exposed to COVID-19, presents for a test, or tests positive for COVID-19, you will immediately let your counselor know and we will begin/resume therapy via telehealth.

  • Finally, try your best to be comfortable and enjoy your time with your counselor. We're so happy you're here!

Updates from Bethaney Hoffacker, Practice Owner

April 30, 2020


It is with great relief that I am re-opening the office, effective Monday 5/4/2020. As we are an essential business, there are no concerns regarding our re-opening conflicting with the governor’s directives. I will have the office deep cleaned on Saturday, so we will be fully disinfected for Monday's re-opening. Please feel free to resume seeing clients in the office, while being mindful of social distancing and minimizing physical contact with hard surfaces (open doors for clients, don’t use the same writing utensils as clients, disinfect client-used materials promptly, etc.). It is my hope that we are returning to normalcy, but please continue to conduct business at your own comfort.


We will resume the cleaning procedures between clients and daily as indicated in our original plans. As masks remain non-mandatory locally, they will not be required to be used in the office. Please, only do as you are comfortable!

April 1, 2020

Stay-At-Home Order:​

As I’m sure you are all aware by now, Governor DeSantis has enacted the Stay-At-Home order, effective Thursday at midnight. After much consideration, it is with the best of intentions that I have decided to close up SWFL Counseling, effective Friday at 7pm, until it is safe for us all to meet again.


I assure you that I have not taken this decision lightly, and my heart hurts to do this. I have done the research with local, state, and ethical regulations, and am aware that we are considered an essential business. However, I could not live with myself if one of you, a family member, or a client became sick because of contact made here. I am optimistic this is only a temporary situation and anticipate to reopen the office May 1.

March 13, 2020

What SWFL COUNSELING is doing:

-Keeping SWFL Counseling open until closing is directed by government officials.

-Staying abreast of all the latest updates and advice from trusted sources.

-Supporting my counselors as you deal with the non-medical effects of the pandemic.

-Providing adequate hand washing, cleaning, and disinfecting supplies in order to protect ourselves and our clients.

-Ensuring thorough and regular cleaning is done to keep our space as protected as possible.

What YOUR COUNSELORS are doing:

-Keeping your physical office open for use as long as you and/or your clients feel safe and comfortable.

-Switching to telehealth at any point you and/or your clients no longer feel safe and comfortable meeting in person.

-Washing your hands after using the bathroom, after physical contact with clients (handshakes, etc.), and frequently through your shifts.

-Wiping down hard surfaces with disinfectant wipes at the end of your shift in your space.

-Sparingly using Lysol to spray down soft surfaces such as couches, chairs, etc. in your space.

-Checking with your clients regarding their status as infected, at-risk, or exposed to COVID-19.

-Notifying your colleagues if you are infected, at-risk, or exposed to COVID-19.

-Staying home if you are not feeling well or someone in your house is not feeling well.

What OUR CLIENTS are doing:

-Keeping in touch with your counselors. We are here for you!

-Keeping us safe by staying home if you are not feeling well or someone in your house is not feeling well.

-Keeping an open mind if the environment of counseling changes; we can’t help anyone if we are not safe ourselves.

-Feeling confident that we are doing everything we can to continue to support you despite the chaos and uncertainty we all are experiencing.